Our warranty covers defects in materials and workmanship that arise under normal residential and commercial use. A defect is defined as a failure of the product to perform as described when used in accordance with the installation instructions and intended purpose stated at the time of purchase.

Warranty periods begin on the date of delivery to the original purchaser. Different product categories carry different coverage terms based on the complexity and expected lifespan of their components.

The following conditions and causes of damage fall outside the scope of our warranty. We want to be transparent about these limitations so you can care for your fixtures properly and set accurate expectations.

Filing a claim is straightforward and free of charge. Follow the steps below to ensure your claim is processed as quickly as possible. Our average claim resolution time is 5 – 7 business days from the date we receive all required documentation.

Upon approval of a valid warranty claim, we will offer one of the following remedies at your preference, subject to availability and the nature of the defect. We never charge shipping or restocking fees on approved warranty resolutions.

This limited warranty is extended to the original purchaser only and applies to products purchased directly from our official website or an authorized retailer. The warranty is non-transferable and does not pass to subsequent owners if the product is resold, gifted, or transferred to another party.

This warranty applies only to products purchased through our official website or an authorized retail partner. Products purchased through unauthorized third-party marketplaces (including certain third-party sellers on major e-commerce platforms) may not qualify for warranty coverage. Contact us if you are unsure whether your purchase source is authorized.

• ✅ Registration is not required to receive warranty coverage. Your delivery date serves as the warranty start date and your order email serves as proof of purchase.
• 📧 Optional registration allows us to proactively contact you about product safety updates, care tips, and applicable accessory recalls. To register, simply email us with your order number and product name.
• 🔒 Your information is protected — we will never sell, rent, or share your registration data with third parties for marketing purposes. See our Privacy Policy for full details.

To the fullest extent permitted by applicable law, our liability under this warranty is expressly limited to the remedies described in Section 05 of this policy. We shall not be liable for any indirect, incidental, consequential, special, or punitive damages of any kind arising out of or in connection with the purchase, installation, or use of our products.

In no event shall our total liability to you for any claim arising under this warranty exceed the original purchase price paid for the specific product giving rise to the claim, exclusive of taxes, shipping, and installation costs.

• 🚫 Property damage caused by a defective product is not recoverable under this limited warranty. We strongly recommend professional installation by a licensed electrician to minimize risk.
• 🚫 Labor or installation costs incurred to remove or re-install a warranted product are not covered, unless specifically agreed to in writing by us in advance.
• 🚫 Loss of use or rental value during the period a product is unavailable due to a warranty claim is not compensable under this policy.

This warranty is a Limited Written Warranty as defined by the Magnuson–Moss Warranty–Federal Trade Commission Improvement Act (15 U.S.C. §§ 2301–2312). By providing this warranty, we are not disclaiming any rights that consumers may have under applicable state or federal law.

• 📜 Right to written warranty disclosure — You are entitled to read and understand the full terms of this warranty before purchase. This document fulfills that requirement.
• 🔍 No tie-in to specific service providers — Under federal law, we cannot require you to use only our branded parts or authorized service centers to maintain your warranty, unless we provide such parts or services free of charge during the warranty period.
• ⚖️ Right to informal dispute resolution — If you believe a valid warranty claim has been improperly denied, you may contact the FTC Consumer Response Center or pursue applicable remedies under state consumer protection law.
• 🌎 State consumer rights — Many states have additional consumer protection laws. This warranty does not limit any rights you may have under those laws, including implied warranties that may apply regardless of any disclaimer.

In the event of a dispute regarding a warranty claim that cannot be resolved through our customer support process, both parties agree to attempt in good faith to resolve the dispute through informal negotiation before seeking formal legal remedy. You may contact us at legal@yourbrand.com to initiate this process.

This warranty shall be governed by and construed in accordance with the laws of the United States and the state in which our principal place of business is located, without regard to conflict-of-law principles. Any legal proceedings arising from this warranty shall be conducted in the courts of competent jurisdiction in that state, unless otherwise required by applicable law.